FAQs

Frequently Asked Questions & Answers

Common Queries

How can we help you?

Q

What kind of battery black mass do you purchase?

We mainly procure black mass from spent ternary lithium batteries and LFP (Lithium Iron Phosphate) batteries. Mixed battery black mass is also acceptable.

Q

Do you have specific requirements for material quality and composition?

Yes. We have clear standards on metal content, moisture, impurities and particle size. We can provide detailed inspection specifications for your reference before cooperation.

Q

Can you conduct on-site inspection and loading supervision locally?

Certainly. We have local service teams and cooperative partners in major sourcing regions. We support on-site sampling, inspection and loading supervision to ensure goods conform to standards.

Q

What is your cooperation process for supplying black mass?

You may send sample first for testing. After confirming quality and price, we will sign a formal contract, arrange shipment and complete settlement in accordance with agreed terms.

Q

How do you deal with quality discrepancies after goods arrival?

We will conduct full inspection and re-sampling test upon arrival. If any quality problem occurs, we will communicate promptly and solve issues based on the signed contract.

Q

What logistics methods do you adopt for international transportation?

We adopt professional international sea freight for bulk materials. We will handle relevant export documents and follow up the whole transportation progress.

Q

Do you have supporting recycling and processing facilities?

We have a professional lithium battery dismantling plant in Japan with automated production lines, which guarantees stable processing capacity and mature technical support.

Q

What is your minimum order quantity (MOQ)?

We accept bulk shipments. The minimum quantity can be negotiated flexibly based on material types and actual situations.

Q

What payment terms do you accept?

We adopt standard international trade payment terms. Specific settlement methods can be discussed and confirmed in the contract.

Q

Do you cooperate with suppliers from all countries and regions?

Yes. We source battery black mass globally, and welcome qualified suppliers from all over the world to establish cooperation.

Q

Will you adjust the purchase price according to market fluctuations?

We keep track of real-time market trends. Prices will be adjusted reasonably according to the international raw material market.

Q

Are your business and materials fully compliant with international environmental regulations?

All our businesses and transported materials strictly comply with international environmental laws, waste transportation and customs regulations.

Q

Can we sign a long-term supply framework agreement?

Absolutely. We highly value stable long-term partnerships and are willing to sign framework agreements for long-term supply cooperation.

Q

Do you provide relevant customs and commodity documents?

Yes. We will prepare and provide all necessary customs declaration, commodity and trade documents for the whole shipment.

Q

Do you keep the supplier’s business information and sample data confidential?

Definitely. We strictly protect the commercial privacy of all partners, and never disclose your business information and material data to any third party.

Q

Besides black mass, do you purchase other lithium battery scraps?

Yes. We also procure retired ternary batteries, LFP battery modules and other lithium battery recycled materials.